PSRs perform administrative support work for the Police Records Section, requiring extensive computer work and considerable judgment in interpreting and applying laws, policies and procedures.

ISSRs perform a variety of investigative support functions for detectives within the Criminal Investigations Division.

TSOs provide traffic services for the City of Springfield including parking control and enforcement, handling abandoned vehicles, and assists Police Officers in controlling traffic at accident scenes and special events.

CFAs conduct computer forensic investigations and analyses on digital media for the Criminal Investigations Division. They perform a variety of computer forensic and electronic discovery services from digital media, including digital evidence preservation, forensic analysis, data recovery, electronic mail extraction and database examination.

Administrative support staff duties are varied and range from basic clerical office duties to fiscal, administrative, operational and planning functions to office management functions.